FAQ'S

Pipity is a fledgling range of ‘portable, packable play-pals’ for kids aged 5+ to inspire and encourage imaginative and creative play … at-home or on-the-go. All of the products – dinky little A5 Activity Cases, Portfolios and Activity Books – were dreamt up and designed by me, Kate, a Mum of 3, down here in lovely Devon:

* Pipity Activity Case: a hardwearing little oilcloth carry case with everything you need to get creating: colouring pencils, scissors (plane-friendly), ruler, glue and sharpener ... plus the Activity Starter Pack – a book bursting with activities to colour, create and play!
* Pipity Portfolio: a fab companion to the Activity Case in which to store precious creations!
* Pipity Activity Books: a neat little range of books featuring a variety of paper-based activities, including good old-fashioned favourites ... and no small pieces to lose!

Our customers buy Pipity for little people of all ages! On our packaging, we say for ages 6+ but, really, it all depends on the girl or boy you’re buying for. The cut-out-&-colour activities, games and paper dolls are suitable for a wide variety of ages and crafty interests. The Pipity Activity Case is only suitable for children aged 3+ due to small parts. Please drop by our Testimonials page  to hear what our lovely customers have to say!

That’s a great question! Ok, so it originally came from two ideas: from combining the words ‘Pencils’ + ‘Paper’ + ‘Activities’ (as shown at the start of our little Pipity video) and also from the idea of planting a pip and watching it grow and flourish through play and activities. You can see our Pipity Story So Far here.

Yes! Pipity Scissors meet UK Government safety standards to be included in hand luggage when boarding a plane in the UK: blades no longer than 6cm from the point where they cross (yellow dot on Pipity Scissors). However,  please note that discretion of airport security staff is final and they may remove any item considered dangerous, even it it meets hand luggage requirements.

At the moment, you can only buy Pipity goodies directly from Amazon.co.uk or from Amazon via this website.   The complete logistic process and shipping are entirely handled by Amazon. For more information about their delivery timings and rates for UK and International deliveries please see: http://amzn.to/28QBRXO   Being a teeny tiny company this allows us the time to work on developing the Pipity range!

You can also see our Pipity goodies first hand at one of the cracking shows or fayres we attend throughout the year – please see our Social Media page for details of upcoming events … and then why not come along and say ‘hello’? We’d love to see you!

All Pipity orders are processed and fulfilled by Amazon.co.uk.   For more information about their delivery timings and rates for UK and International deliveries please see: http://amzn.to/28QBRXO

Products are available with Amazon Prime

Oh no! Sorry to hear that. Shipping for all of our orders is fulfilled by Amazon and hence we do not have any influence on the logistics process.

Please contact Amazon customer service directly, as they will be able to provide you with a final response. They can be reached at the following number:

United Kingdom: 08 00-4 96 10 81

Customers outside the UK can contact Amazon at +49 41-78 87 9 88

Orders can be cancelled via your Amazon account for a period of 30 minutes after purchase. Should your products already have entered the Amazon shipping process, please send the delivered product in its original packaging back to Amazon. Free returns can be initiated within 30 days by clicking the “Your Orders” button in Your Account. For instructions on how to cancel an item, please consult the website of the Amazon Returns Center: http://amzn.to/1QZG8bK

The returns process is handeled directly by Amazon, as our inventory is stored at Amazon. No extra costs for you will occur, because Amazon will provide a free return shipping label. For instructions on how to return an item, please consult the website of the Amazon Returns Center: http://amzn.to/1QZG8bK

Once Amazon receives your Pipity products back, the total purchase amount will be refunded.

Exchanges can be made by completing the following two steps. First, you return the old product directly to Amazon and you will then receive a refund for the full purchase amount. Second, you order the desired new Pipity product.

Returns are processed directly via Amazon. No extra costs for you will occur, because Amazon will provide a free return shipping label. For instructions on how to return an item, please consult the website of the Amazon Returns Center:  http://amzn.to/1QZG8bK

Please contact us directly at orders@pipity.com, including your Amazon order number and a photo of the flaw. From Monday to Friday you can usually expect an answer within 24 hours. We promise to take your problem seriously and will try to solve it as soon as possible and as efficiently and hassle-free as we can. Our goal is to resolve your inquiry in a single contact.

Facebook Giveaway T&Cs

There will be one winner per giveaway, unless otherwise stated

The prize is as shown in the giveaway post

There is no cash alternative 

There is no limit on the number of entries per person

Winners will be notified by a public post within 28 days and a direct message requested for the winners name and address

Prizes will be sent out within 28 days of receiving the winners address 

If the winner cannot be contacted or address details are not received within 28 days of being notified, a new winner will be picked

All entries must be received by the date specified

Entry is by Liking the Pipity Facebook page, and following any additional instructions as outlined in the giveaway post

The winner will be picked at random using a random generator such as random.org or competitionagency.com

Giveaways are open to the UK only, unless otherwise stated in the post

The winner's name and county is available upon request