CANCELLATION, REFUNDS & RETURNS

RETURNS:

The returns process is handled directly by Amazon, as our inventory is stored at Amazon. No extra costs for you will occur, because Amazon will provide a free return shipping label. For instructions on how to return an item, please consult the website of the Amazon Returns Center:

https://www.amazon.co.uk/gp/orc/returns/homepage

FAULTY  PRODUCTS:

If there is a fault with any of your Pipity products please contact us directly at orders@pipity.com, including your Amazon order number and a photo of the flaw. From Monday to Friday you can usually expect an answer within 24 hours. We promise to take your problem seriously and will try to solve it as quickly and efficiently as we can.   Our goal is to keep any issues hassle-free for you and to resolve your inquiry in a single contact.

To return Pipity Party Bag products please contact us with your name and postcode: orders@pipity.com or 01392 690707