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Terms and conditions


This website, found under the URL and references to ‘you’, and ‘your’ shall be deemed to be references to persons placing an order via the website, as well as for telephone or postal orders. These Terms & Conditions also cover our emails, newsletters, Twitter, Facebook and any other associated promotional activity.



When you place an order with us, it will be deemed that you have read, understood and agreed to these Terms & Conditions. If you are unhappy with any part of these Terms & Conditions, you should contact one of our Customer Service team before placing an order with us either by phone or by emailing or by post at the address given below.
By placing an order through our website you are making an offer to Pipity Ltd to purchase the goods outlined in your order upon the terms described in your order.

When you place an order, we will require your name, email address, phone and address details, and mutually agreed payment via cheque or BAC’s. This information is required in order to process your request or to inform you of acceptance of your order. A contact phone number is needed so that we can get in touch if there is a problem with your order. We may, unless you inform us otherwise, provide any courier service we may choose to use with your contact phone number in case they need to reach you to arrange the delivery of your order.

Please note that we will not be able to meet any obligations as a result of the following reasons:

·       If the product you ordered is out of stock

·       We are unable to authorise your payment

·       If it is identified that there is a product description or pricing error

·       If customers do not reach any order criteria outlined in the Terms & Conditions

·       If our delivery companies are temporarily unable to deliver due to exceptional conditions that are beyond our control, including hazardous weather and accidents.

Should there be an issue with your order, we will contact you either by phone or email. Please ensure that you check all items on receipt, as faulty or damaged items must be reported within 14 days of receiving your order.

Pipity Ltd reserves the right to reject any offer of purchase by you at any point. Please note that whilst we will make every effort and reasonable care to keep your order details and payment secure, we cannot be responsible for any loss you may suffer if a third party procures unauthorised access to any information that you supply when accessing or ordering from the Pipity website.


Website Product Pricing & Descriptions

Every product bought is sold subject to its product description which outlines any further specific conditions that relate to that product including, without restriction, Terms & Conditions regarding approximate delivery dates/times, warranties, after-sales support and guarantees.

We undertake all reasonable care to ensure that all the details, prices and descriptions of products on our website are accurate at the time when they are either entered onto our system or printed. Whilst we endeavour to keep the website as up-to-date and accurate as is possible, there may be very rare occasions when the information on the website (including product descriptions) at a certain time may not reflect the position exactly at the point an order is placed. We do not give any warranty as to the accuracy or completeness of the information and cannot be responsible for any errors or omissions or for the results arising from the use of such information. Please note that we are unable to confirm the price of a product until your order is accepted in line with our order acceptance conditions. Please also note that as computer monitors/screens vary in nature and resolution, we cannot guarantee that your monitor’s representation of any colour will be completely accurate.


Please note that only one promotional offer can be used at any one time and any Promotion Codes are not valid in Sale periods or on Clearance items that have already been discounted.

Pipity Ltd does not look to exclude or limit liability for personal injury or death arising from its negligence or that of its employees, agents, members or directors or for any misrepresentation that is fraudulent.

Pipity will not be liable to you or be deemed to be in breach of these Terms & Conditions or any other contract with you by reason of any delay in performing, or any failure to perform, any of its obligations in relation to the products ordered by you if the delay or failure was due to any cause beyond its reasonable control.

Pipity may assign or transfer any of its rights or subcontract any of its obligations under these Terms & Conditions to any third party. You may not assign or transfer any of your rights or subcontract any of your obligations under these Terms & Conditions except with the specific written permission of Pipity Ltd.

No person who is not a party to these Terms & Conditions shall have any right to enforce any term under the Contracts (Rights of Third Parties) Act 1999. Nothing in these conditions is intended nor shall affect any of your statutory rights that may not be legally excluded.

Territory and Law

The use of this website and these Terms & Conditions are governed by English law and you agree to submit to the non-exclusive jurisdiction of the English court. This does not affect your non-excludable statutory rights.

This website and our Terms & Conditions have been designed for use within the UK and under UK law. Whilst we are happy to consider requests for products and enquiries from outside the UK, we give no warranty, express or implied, that the use of this website or the placing of any order through this website from outside the UK complies with any applicable non-UK laws or regulations. Accordingly, any products or promotions not permitted under your local law are not offered to you.


Head Office:
Pipity Ltd
Riverside Road
Telephone: 01392 690707
Registered in England and Wales No 8441235
Registered Office: Pipity Ltd, Bowhill, Riverside Road, Topsham, Exeter EX3 0LR.
VAT Number 188 8047 58

Payment Methods
Payment Methods
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